Services at Christmas and at the turn of the year

We wish you a Happy New Year 2020! In mobile bank, you can easily do your banking even at turn of the year.

Nordea branches and Customer Service 24 December - 26 December 2019

  • On Christmas Eve, Christmas Day and Boxing Day 24 December - 26 December 2019 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea 24/7 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre, tel 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

Nordea branches and Customer Service 31 December 2019 - 1 January 2020

  • On New Year's Eve 31 December 2019 branches are open 10-13.
  • Nordea Customer Service, tel 0200 70 000, is open from 10-13 (local network charge, mobile call charge).
  • Nordea Business Centre, tel 0200 2121, is open from 10-13.
  • On New Year's Day 1 January 2020 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea 24/7, tel 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

ATMs

Nordea's payment ATMs and Otto ATMs and TalletusOtto cash ATMs can be used as normal during the opening hours of their locations.

Netbanks and mobile services

Netbanks and mobile services are available normally.

Corporate customers' electronic payment services 
FilesPaydayPayment day of salary 

Files to bank (at the latest)

Debit day 

Salaries, pensions24.-26.12.201923.12.201920.12.2019 by 18.30 *)
Salaries, pensions27.12.201927.12.201923.12.2019 by 18.30 *)
Salaries, pensions31.12.2019-1.1.202031.12.201930.12.2019 by 18.30 *)
Salaries, pensions2.1.20202.1.201931.12.2019 by 18.30 *
Files
Due date
Payment day
Files to bank (at the latest)
Payments, credit transfers24.12.201924.12.201924.12.2019 by 18.30 *)
Payments, credit transfers25.-26.12.201927.12.201927.12.2019 by 18.30 *)
Payments, credit transfers27.12.201927.12.201927.12.2019 by 18.30 *)
Payments, credit transfers31.12.31.12.  
31.12. by 18.30 *)
Payments, credit transfers1.1.20192.1.2020 
2.1.2020 by 18.30 *)
Files
Due date
Payment day
Files to bank (at the latest)
Currency payments31.12.201931.12.201931.12.2019 by 10.00 *)

*) Files in Corporate Netbank must be confirmed by 18.00.