Services at Christmas and at the turn of the year

We wish you a Happy New Year 2021! In mobile bank, you can easily do your banking even at turn of the year.

Customer service 24 December 2020 - 1 January 2021

Nordea Customer Service, tel 0200 70 000 (local rates apply), will be open to help our personal customers in English as follows:

  • Christmas Eve (Thursday 24 December): closed
  • Christmas Day (Friday 25 December): closed
  • Boxing Day (Saturday 26 December): closed
  • New Year’s Eve (Thursday 31 December): 9.00–17.00
  • New Year’s Day (Friday 1 January 2021): closed

Opening hours of Nordea branches

Due to the COVID-19 pandemic, our branches have limited opening hours. Read more about banking in branch.


Nordea’s payment ATMs, Otto. cash ATMs and TalletusOtto deposit ATMs are available normally in accordance with the opening hours of their locations.

Netbank and mobile services

Netbank and mobile services will be available normally. All of our branches are closed on 24–26 December and on 1 January. 

Read more about banking from the comfort of your home during the holidays.

Card blocking service

If your card is lost or stolen, an ATM seizes it or you notice transactions that you don’t recognize, block your card immediately. You can block your card directly in Nordea Mobile or by calling the card blocking service, which is available 24/7. Read more about blocking a card.