Accessibility statement for What Does A Mortgage Cost service in Finland

This accessibility statement applies to the What Does A Mortgage Cost service in Finland. This accessibility statement is published on 15.12.2020. The accessibility of the service has been assessed by Nordea itself.

Accessibility status of the digital service

Nordea’s What Does A Mortgage Cost  service in Finland meets partially the accessibility requirements. The target is to have the identified gaps fixed during 2021, unless otherwise stated below.

Inaccessible content of the digital service

The service is not yet fully compliant in the following identified areas.

Perceivable 

1.4.3 Distinguishable (AA), Contrast 

It has been identified in the WDAMC that some of the action-buttons don’t have a sufficient contrast ratio related to background and foreground colours. 

Operable

2.1.1 Keyboard (A), Accessible by keyboard only

Is has been identified throughout the whole WDAMC some features are not possible to select by using a keyboard. 

Understandable

3.1.1  Language of Page (A), Page has a language assigned

The html pages do not have language assigned.

3.1.2 Language of parts (AA), Tell users when the language on page changes

A user does not have the ability to change the language on the pages, nor does the language change on the page during the flow.

Accessibility feedback

Did you find accessibility difficulties in our digital services? If you did not find an answer in our accessibility statement regarding the service, please send us feedback.

Give feedback on accessibility

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The response can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.

Contact details of the supervisory authority  

Regional State Administrative Agency of Southern Finland 
Accessibility Control Unit 
telephone number exchange 0295 016 000
saavutettavuus@avi.fi  

www.saavutettavuusvaatimukset.fiOpens new window