The roles of parties in the development and maintenance of payment services
Nordea's role
- To develop and maintain the bank's services and to provide them to the customers.
- To support the introduction of the bank's services and provide help during their use.
- To engage in active cooperation with software houses and various operators in the financial sector.
Customer's role
- To use financial administration and bank connection software.
- To agree with the bank on the introduction of necessary services.
- To agree with software house on the connection of the banking services to their financial adminstration.
Software house's role
- To produce, maintain and develop the customer's financial administration and bank connection software.
- To provide support to the customer in matters relating to the their software.
- To engage in active cooperation with both customers and banks.