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Access codes and means of identification

Your online banking agreement, or Nordea access codes, consist of a user ID and a means of identification. 

The user ID is a sequence of numbers that you first need to enter when you are logging in to Nordea Mobile or Netbank or calling our Customer Service. Your user ID is 6–8 digits long. 

In addition to the user ID, you also need a means of identification provided by Nordea. 

You can choose from these alternatives:

  1. Nordea ID app (recommended)
  2. Nordea ID device
  3. Code calculator and talking code calculator for the visually impaired 

Have you noticed these?

  • Our old Netbank and code cards were discontinued on the 15th of November. You can now do your banking in our new Nordea Netbank instead.​ For further information please visit nordea.fi/netbankchange.
  • New features in Nordea Mobile

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Käytetyin ja suosittelemamme tunnistautumisväline!

Nordea ID app

  • Nordea ID is an identification app you can use on your mobile device.
  • You can download the app on more than one device to make sure you always have it with you.
  • It enables you to log in to Nordea Mobile and Netbank, confirm online purchases and access other online services.
  • If you want to use the app to log in to other than Nordea’s services, you will also need to opt for e-identification.

Explore Nordea ID app

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Download for iPhone from App Store

Download for Android from Google Play

Nordea ID device and code calculator

  • The Nordea ID device (black) is a means of identification for those of our customers who don’t have a mobile device on which they could install the Nordea ID app.
  • The code calculator (white) will be phased out from our service range. As of 30 March 2025, you will not be able to use the white code calculator to log in to Nordea Mobile. After 15 September 2025, you will not be able to use the white code calculator at all. If you have a smartphone or tablet, we recommend that you start using the Nordea ID app. If you don’t own a mobile device, you can use the Nordea ID device.
  • You can also choose a talking code calculator that has been designed for our visually impaired customers. To get a talking code calculator, please contact us to book an appointment in branch.
  • You can use these devices to log in to Nordea Netbank, confirm online purchases and access public online services.

Read more about these devices

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How to get Nordea access codes

If you want to get Nordea access codes, you can become a customer on our website or book a meeting in your nearest branch. To get Nordea access codes, you also need to have an account with us.

If you want to use our online service to become a customer, you will need to verify your identity with online banking codes from another Finnish bank. If you don’t yet have online banking codes from any Finnish bank, please call us to book a meeting in branch. 

When you visit one of our branches, we will verify your identity in person from a valid passport or ID card. 

Identity documents accepted by Nordea

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