Additional technical information
Netbank and browsers
Netbank is compatible with the following browsers:
- Google Chrome
- Microsoft Edge
- Firefox
- Safari
Other browsers and Netbank should be quite compatible, too.
While using Netbank with development and beta versions, you may encounter problems unknown to us which is why we do not recommend their use.
Pop-up windows
To use some Netbank services, such as linking your card to an online account and accessing market information, you must allow the use of pop-up windows. Use the following procedure to enable pop-up windows in the browsers supported by Netbank:
Google Chrome
Settings > Advanced > Privacy and security > Site settings > Pop ups.
Microsoft Edge
Settings > Privacy and Security > Block pop ups.
If you want to enable pop-up windows only on specific sites, select Advanced > manage permissions.
Mozilla Firefox, the newest version
- On the toolbar, select Tools -> Settings
- Select the Content tab
- Disable "Block pop-up windows" while you are browsing the web
Safari
- Open the Safari menu and click on Preferences/Settings
- Click on the Security tab
- Disable the pop-up blocker at Web Content / Block pop-up windows
- Close the window
What is cache?
Browser programs use cache memory where the pages used during the connection are stored. Netbank pages can also be stored in the cache. If you are using a shared computer (at work or at a library, for example), clear the cache after using Netbank.
Netbank pages are encrypted using SSL encryption. You can change the browser settings so that the encrypted pages of Netbank are not stored in the browser's cache or in the hard drive.
You can clear the cache in the browser settings at Tools -> Internet options.
Clearing the cache will remove all other pages you have looked up as well.
Clear the cache every time you have used Netbank on a shared computer. If you are the only user of the PC, you do not need to clear the cache.
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