Getting started with Netbank

The service is available 24 hours a day every day of the week. Netbank services are included in Private Banking contract. 

You can access Netbank wherever you can go online. 

Benefits from using Netbank

• You can view up-to-date information on your accounts, loans and savings.

• You can apply for a card or a loan and enable new services.

• You can link family members’ accounts and investment portfolios to one Netbank.

Accounts

• check the balance of your accounts
• browse account transactions from a 90-week period
• you get an electronic account statement

Payments

• make payments and credit transfers, also cross-border
• complete SEPA credit transfers to the Single European Payments Area
• check when your invoices fall due
• choose the e-invoice and receive bills directly in Netbank
• save beneficiary information on a beneficiary list

Cards

• monitor your MasterCard and Visa use
• transfer money from MasterCard and Visa credit to your account
• order a new card
• order a new PIN for your card
• change the withdrawal and payment limits of your cards

Loans and credits

• check balances and due dates on your loans
• apply for housing loan, student loan and FlexiCredit

Investments

• open savings and investment accounts
• make investments and give orders
• trade in securities
• monitor the performance of your investments
• get up-to-date market information 

Endowment and pension insurance

• monitor the performance of your investments
• give orders

General insurance

• complete general insurance and travel insurance applications
• view your insurance policies

Additional services

• order travel currency in advance
• buy an electronic gift voucher
• use Netbank's Mail function to contact us

General agreement terms pdf - Opens new windowgoverning services with access codes.

Secure use of access codespdf - Opens new window

To use Nordea Netbank, you need a web browser, such as Chrome, Firefox, Edge or Safari.

For security reasons, older versions of Internet Explorer are no longer supported. If you are using Internet Explorer, we kindly ask you to update it to the latest version or to switch to another browser. We recommend you use the latest version of the operating system available for your device and the latest version of either Google Chrome, Firefox, Microsoft Edge or Safari.

Browser and operating system 

A browser is software that allows you to access web pages. Nordea Netbank is compatible with the following operating systems and browsers: 

Windows 10, Windows 11

Apple macOS 13 or iOS 15 or newer

Android 9 or newer

Latest version of Linux Ubuntu

Pop-up windows

To use some of our online banking services, such as allowing online payments with your card and accessing market information, you must allow pop-ups. Go to the following settings to allow pop-ups on the browsers supported by Nordea Netbank:

Google Chrome

1. Navigate to Google Chrome’s settings
2. Select Privacy and security
3. Under Site settings, select Pop-ups and redirects
4. Here you can allow pop-ups

Microsoft Edge

1. Navigate to Microsoft Edge’s settings
2. Select Cookies and site permissions
3. Under All permissions, select Pop-ups and redirects

Here you can allow pop-ups on all websites or on specific websites.

Latest version of Mozilla Firefox

1. Select the menu button and then Settings
2. Under Privacy & Security, select Permissions
3. Uncheck the box next to Block pop-up windows

Safari

1. Choose Safari and then Settings
2. Select the Websites tab
3. In the pop-up menu for the website, choose Allow
4. Close the window

If you have problems accessing Nordea’s digital services

• Update your anti-virus software and web browser to the latest versions
  
• Make sure that your anti-virus software and web browser allow access to Nordea’s websites

What is a cache?

A web browser cache is a collection of temporary files downloaded from websites, including Nordea Netbank. If you are using a computer that other people have access to (for example, at work or in a library), you should always clear the browser cache after doing your online banking.

Nordea Netbank uses the SSL protocol for encryption. You can adjust your browser settings so that the encrypted pages of Nordea Netbank will not be downloaded to the browser cache or onto the hard drive.

You can clear the cache in your browser settings. This will clear all other websites you have looked up as well.

You should always clear the cache if you have used a public computer to access Nordea Netbank. If your computer is not used by anyone else but you, you don’t need to clear the cache.