Nordea ID app in offline mode (use ends 8th of May)
It’s also possible to use the Nordea ID app without an internet connection.
- Select Nordea ID app offline mode as the identification method.
- Open the Nordea ID app on your mobile device.
- Select “Settings” on the home page of the app and then enable or disable the offline mode under “Offline mode”.
- When offline mode is enabled, select “LOGIN” on the home page. Enter your PIN in the app and tap “Next”.
- On the login page, enter your user ID and the response code from your Nordea ID app. Click OK.
Don’t forget to log out when you’re done. 2
You will no longer be able to use the Nordea ID app in offline mode after 8 May
We have offered this option to our customers for them to be able to use the Nordea ID app to verify their identity without an internet connection. However, in offline mode you can’t see all the necessary login information. It has also been used very little, and therefore we will no longer offer this option in the future.
You will no longer be able to use the Nordea ID app in offline mode after 8 May and the option will be removed from the app on 13 May. You can continue to use the Nordea ID app normally, but offline mode will no longer be available. In other words, when you use the Nordea ID app to verify your identity, your device needs to be connected to the internet.
We recommend that you stop using offline mode right away. You can do it easily in the Nordea ID app on your mobile device. Select Settings and disable offline mode.
If you don’t have an internet connection required to use the Nordea ID app, you can order a Nordea ID device by calling our Customer service.