We will help you get started with digital services

We will help you get started with digital services Our digital services are designed to make your daily life easier. Our code app and code calculator enable you to log in to various online services easily and securely. In addition to banking services, you can log in to many other digital services, such as My Kanta Pages, Kela’s eServices, MyTax and the online services offered by the Finnish police.

Start using digital banking services

You can use digital banking services on your mobile phone, tablet or computer. In addition, you need either the code app or the code calculator. Both means of authentication can be used to log in to mobile bank or Netbank.

You can use mobile bank on your mobile phone or tablet. Netbank works on your device’s browser and on your computer.

Guidance on the use of technical devices is currently available online by Enter ry, for example. Nordea’s digital guidance sessions will continue after the restrictions imposed by the government have been eased.

Read our guides

Order Nordea Tablet

If you are our customer and do not have a mobile device for banking, in collaboration with DNA, we offer you a chance to buy a tablet with a 4G data plan affordably.

You can order the tablet by calling Nordea Customer Service at 0200 70 000 (local rates apply). Our adviser will then send you a text message for picking up the tablet from a DNA Store. 

In exceptional circumstances, someone else may pick up the tablet from a DNA Store on your behalf.

How to get started

First you need to download the Nordea Codes app to your device from an app store. Alternatively, you can use a code calculator to authenticate your identity. You can order it in Netbank or by calling our Customer Service at 0200 70 000.

Start using

Using Nordea Mobile

View transactions, pay bills and manage your investments in Nordea Mobile. Apply for a housing loan and changes to your loan, join online meetings and much more.

Nordea Mobile’s chat also serves you in your personal banking matters. You can also call our Customer Service from mobile bank with your identity already authenticated.

Check our instructions on using bar codes and calling from Nordea Mobile, for example.

This page continues with video clips on how to use Nordea Mobile’s functions (in Finnish).

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Learn how to use Nordea Mobile

You can download the Nordea Mobile and Nordea Codes apps to your smartphone or tablet

  • from Google Play if you have an Android device
  • from App Store if you have an iPhone or an iPad

Search for “Nordea Mobile Suomi” and “Nordea Tunnusluvut” in the app stores.

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How to log in to mobile bank with the code calculator

  1. Open Nordea Mobile and enter your user ID
  2. Select “Log in with the code app”
  3. Enter your PIN in the code app.
  4. You can now start using mobile bank.

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How to log in to mobile bank using fingerprint recognition

  1. Open Nordea Mobile and enter your user ID.
  2. Select “Change method”.
  3. Select “Fingerprint”.
  4. Log in with your fingerprint.
  5. You can now start using mobile bank.

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How to pay bills in mobile bank

  1. Log in to Nordea Mobile.
  2. Scan the bar code on the invoice.
  3. Confirm the recipient.
  4. Select the account to which the payment is debited.
  5. Confirm the payment with the code app.
  6. Your bill has now been paid.

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How to transfer money between your accounts in mobile bank

  1. Open Nordea Mobile and log in.
  2. Select “Transfer”.
  3. Select the account you want to transfer money from.
  4. Select the account you want to transfer money to.
  5. Select the amount.
  6. Confirm the transfer.

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How to check your account transactions in mobile bank

  1. Open Nordea Mobile and log in.
  2. Select “Overview” to see the balance in each account.
  3. Select any account to see the transactions in the account.

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How to adjust the security limits for your card in mobile bank

  1. Open Nordea Mobile and log in.
  2. Select a card.
  3. Go to “Settings”.
  4. Edit the usage area, set daily limits and save your changes.
  5. Your card settings have now been updated.

Contact Nordea Customer Service  

Mon-Fri 8.00 - 18.00

0200 70000 (lnc/mcc*)

* local network charge/mobile call charge