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Here’s how you can check your available balance and security limits
Check the available balance on your account and credit
Check how much money you have available to use on your bank or credit account. You can see your card information in mobile bank and Netbank, or in the Wallet app. You can also view your balance or credit transactions at an ATM. A fee will be charged for a balance query made at an ATM; see our tariff on balance queryOpens new window.
The spending limit of a parallel card determines how much credit the parallel card holder can use during an invoicing period. The principal cardholder can agree on raising the spending limit by calling Nordea Customer Service and identifying themselves with their access codes, or through the chat in mobile bank or Netbank.
Note that a repayment of the credit may take a few days before it is shown on the account.
Check your card’s security limits
You can change the withdrawal and payment limits on your card in mobile bank or Netbank.
It is sensible to ordinarily keep your card’s security limits low and to change them when you’re about to make a larger purchase. This way, you can minimise the damage if your card falls into the wrong hands. Other things to check in mobile bank or Netbank:
- usage area
- Internet use.
Online gambling is prevented on cards issued or renewed after 9 May 2018 (does not automatically apply to annually renewed cards). You can remove the block by calling Nordea Customer Service.
