If you suspect Netbank fraud
Contact Nordea immediately. Nordea will carry out the needed actions to prevent further consequences. This can include blocking the current Netbank agreement or setting limitations on the usage of Netbank. If possible you can also provide screenshots of the suspicious Netbank behaviour.
Do not use your device (pc, tablet, mobile) for netbank or internet purposes until the possible malware has been removed. Use only devices that are not infected. If the online fraud took place due to malware (link to malware) on your pc, tablet or mobile, it is important to disinfect the device. Some malware cannot be removed without re-installing the operating system.
If the online fraud was due to phishing [link to phishing], you should run the antivirus program regularly and always keep it updated as a precaution.