If you lose your card

  • If you lose your card, or it is stolen or an ATM abroad seizes it, report the incident immediately to the Finnish banks’ blocking service.
  • Making a loss report is easiest when you know your card number (16 digits).
  • If your card has been stolen, report it also to the police.

Lost card reporting 020 333, 24/7 (local network charge/mobile call charge*)

  • You can also report a lost card by calling Nordea Customer Service, tel 0200 70 000, Mon–Fri 10.00–16.30 or by visiting the nearest Nordea Branch (page in Finnish).

Advice on cards

Woman in striped shirt by computer  

Pay safely online

If you want to go shopping on the Internet, register your card for online use.

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Many alternatives

You can apply for a card in Netbank, at a branch or by calling Nordea Customer Service.