Additional payment confirmation

Payment confirmation with the Nordea ID app or code calculator

The easiest and fastest way to make an additional payment confirmation is to do it yourself with the Nordea ID app or code calculator. When you receive an additional confirmation request in Nordea Mobile or Nordea Netbank, you will also receive more detailed instructions on how to confirm the payment with the Nordea ID app or code calculator.

Confirmation by phone

You can also make an additional payment confirmation by calling the Additional Confirmation Service, tel 0800 165 656, free of charge during the opening hours of Nordea Customer Service. Please have your online access codes at hand for authenticating yourself during the call. At the same number, you can register your mobile phone number for the SMS service. 

Confirmation by SMS 

We will send you an additional confirmation request by SMS. To confirm the payment, you must send an SMS consisting of just the letter ‘A’. The system will immediately send you an acknowledgment message as a reply to that message. If a payment waiting for additional confirmation has not been confirmed by an SMS by the end of the following banking day, the payment will expire.

You must first register your mobile phone number for the SMS service before you can confirm payments with an SMS. You can make additional payment confirmations by text message with Finnish mobile phone subscriptions and with most foreign subscriptions supporting SMS services. The SMS confirmation service is available 24/7.