Services at Easter

Branches, Customer Service, ATMs and Netbanks services

On Maundy Thursday 13 April

  • Branches close at 13.00.
  • Nordea Customer Service, tel 0200 70 000, is open Mon - Fri 10.00 - 16.00 (local network charge, mobile call charge).
  • Nordea Customer Service 0200 3000, only in Finnish, is open Mon-Sun 24h.
  • Nordea Business Centre, tel 0200 26262, is open 8.00 - 16.00 (local network charge/mobile call charge).
  • Nordea Corporate Service 0200 2121, only in Finnish, is open Mon-Sun 24h.
  • E-support for Corporate Customers, tel 0200 67210 (local network charge/mobile call charge), Mon - Fri 8.00 - 14.00.

On Good Friday 14 April and Easter Monday 17 April

  • Branches are closed.
  • Nordea Customer Service, tel 0200 70 000, is closed.
  • Nordea Customer Service 0200 3000, only in Finnish, is open Mon-Sun 24h.
  • Nordea Corporate Service, tel 0200 2121, is closed.
  • Nordea Corporate Service 0200 2121, only in Finnish, is open Mon-Sun 24h.

ATMs

Nordea's payment ATMs, Otto. - and TalletusOtto ATMs are available normally in accordance to the opening hours of their locations.

Netbanks and mobile services

Available normally.

Salaries and pensions

Corporate customers electronic payment services
FilesPay dayPayment day of salary

Files to bank
(at the latest)
Debit day

Salaries, pensions13 April13 April **)
12 April by 18.30 *)
Salaries, pensions14 April13 April12 April by 18.30 *)
Salaries, pensions15 April13 April12 April by 18.30 *)
Salaries, pensions16 April13 April12 April by 18.30 *)
Salaries, pensions17 April13 April 12 April by 18.30 *)

Payments and credit transfers

Corporate customers electronic payment services
FilesDue dayPayment day

Files to bank
(at the latest) 
Debit day

Payments, credit transfers13 April13 April
13 April by 18.30 *)
Payments, credit transfers14-17 April18 April18 April by 18.30 *) 
Urgent payments to other Finnish
banks
13 April13 April13 April by 12.30
Electronic foreign currency payments13 April13 April by 10.00

Considerations

*) Files in Corporate Netbank must be confirmed by 18.00.

**) Nordea branches close at 13.00.