Services at Christmas and at the turn of the year

Nordea branches and Customer Service 25 December - 26 December 2017

  • On Christmas Day and Boxing Day 25 December - 26 December 2017 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea 24/7 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre, tel 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

Information about Nordea's services during the potential strike in the Finnish financial industry 28.-29.12.2017Opens new window

Nordea branches and Customer Service 1 January 2018

  • On New Year's Day 1 January 2018 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea 24/7, tel 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

ATMs

Nordea's payment ATMs and Otto ATMs and TalletusOtto cash ATMs can be used as normal during the opening hours of their locations.

Netbanks and mobile services

Netbanks and mobile services are available normally.

Corporate customers' electronic payment services 
FilesPaydayPayment day of salary
Files to bank (at the latest) Debit day
Salaries, pensions23-26 Dec22 Dec21 Dec by 18.30 *)
Salaries, pensions27 Dec27 Dec22 Dec by 18.30 *)
Salaries, pensions30 Dec 2017 - 1 Jan 201829 Dec
28 Dec by 18.30 *)
Salaries, pensions2 Jan2 Jan29 Dec by 18.30 *)
FilesDue datePayment dayFiles to bank (at the latest)
Payments, credit transfers23-26 Dec27 Dec27 Dec by  18.30 *)
Payments, credit transfers27 Dec27 Dec27 Dec by  18.30 *)
Payments, credit transfers30 Dec 2017- 1 Jan 20182 Jan2 Jan by  18.30 *)

3) Files in Corporate Netbank must be confirmed by 18.00.