Services at Christmas and at the turn of the year

Nordea branches and Customer Service 24 December - 27 December 2016

  • On Christmas Eve, Christmas Day and Boxing Day 24 December - 27 December 2016 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea 24/7 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre, tel 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

Nordea branches and Customer Service 31 December 2016 - 1 January 2017

  • On New Year's Eve 31 December 2016 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, is open from 10-13 (local network charge, mobile call charge).
  • Nordea Business Centre, tel 0200 2121, is open from 10-13.
  • On New Year's Day 1 January 2017 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea 24/7, tel 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

Nordea branches and Customer Service 6 January 2017

  • On Epiphany 6 January 2017 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea 24/7 tel, 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, is closed.
    NNordea Business Centre 0200 2121, only in Finnish, is open Mon-Sun 24h(local network charge/mobile call charge).

ATMs

Nordea's payment ATMs and Otto ATMs and TalletusOtto cash ATMs can be used as normal during the opening hours of their locations.

Netbanks and mobile services

Netbanks and mobile services are available normally.

Corporate customers' electronic payment services 
FilesPaydayPayment day of salary
Files to bank (at the latest) Debit day
Salaries, pensions24-26 Dec23 Dec22 Dec by 18.30 *)
Salaries, pensions27 Dec27 Dec23 Dec by 18.30 *)
Salaries, pensions31 Dec-
1 Jan
30 Dec
29 Dec by 18.30 *)
Salaries, pensions2 Jan2 Jan30 Dec by 18.30 *)
Salaries, pensions6 Jan5 Jan4 Jan by 18.30 *)
FilesDue datePayment dayFiles to bank (at the latest)
Payments, credit transfers24-26 Dec27 Dec27 Dec by  18.30 *)
Payments, credit transfers27 Dec27 Dec27 Dec by  18.30 *)
Payments, credit transfers31 Dec 2016- 1 Jan 20172 Jan2 Jan by  18.30 *)
Urgent payments to other Finnish
banks
30 Dec30 Dec30 Dec by  15.30
Electronic foreign currency payments30 Dec30 Dec30 Dec by 16.00
Electronic foreign currency payments31 Dec 2016- 1 Jan 2017
2 Jan
2 Jan by 16.00
Payments, credit transfers6 Jan9 Jan9 Jan by 18.30 *)

*) Files in Corporate Netbank must be confirmed by 18.00.