Contact information

Personal customer Corporate customer Personal customer

Customer Service

Service hours on banking days 8.00 - 18.00

The price of a telephone call is either the local network charge or the mobile call charge. Identify yourself with your access codes for quicker service and secure banking.

If you lose your card 020 333

24 hours a day, local network charge or mobile call charge

You can also report a lost card by calling Nordea Customer Service, tel 0200 70 000, Mon–Fri 10.00–16.30 or by visiting the nearest Nordea branch.

Change of address

Inform Nordea of your changed address

Nordea receives information on changes of address in Finland and abroad directly from the Finnish Population Register Centre, so you do not need to make a separate notification to us.

Give feedback

Send us your opinions, suggestions or complaints

Based on your feedback, we can improve our services or convey your words of thanks to the right place.

Corporate customer

Corporate Service 0200 2121

Service hours on banking days 10.00 - 16.30

The price of the call is either the local network charge or the mobile call charge. By identifying yourself with the access codes you speed up the service and handle your company's banking securely.

E-support 0200 67210

Service hours on banking days 9.00 - 18.00

The price of the call is either the local network charge or the mobile call charge. By identifying yourself with the access codes you speed up the service and handle your company's banking securely.

Contact request

Ask for advice or additional information from our corporate services

For further information on our services please call Nordea Corporate Service, tel 0200 2121, Mon - Fri 10.00 - 16.30 (local network charge/mobile call charge).

Customer service for corporate cards

Nordea Business MasterCard and FirstCard

Matters related to the cards in Finnish, Swedish and English.

If you lose your card 020 333

24 hours a day, local network charge or mobile call charge

You can also report a lost card by calling Nordea Customer Service, tel 0200 70 000, Mon–Fri 10.00–16.30 or by visiting the nearest Nordea branch.

Change of address

Inform Nordea of your changed address

Nordea receives information on changes of address in Finland and abroad directly from the Finnish Population Register Centre, so you do not need to make a separate notification to us.