The bank must always be able to verify the customer's identity from an undamaged identity document accepted by the bank.
Nordea accepts the following documents for verifying a customer's identity:
One of the following documents issued by a Finnish authority:
- passport (not alien's passport)
- ID card (issued after 1 March 1999)
- driving licence (issued after 1 October 1990); however, a driving licence issued in Finland instead of a foreign driving licence is not accepted, as it is only a certificate of driving permission, not identity
- seaman's passport
Travelling document issued by a foreign authority and accepted by Finland:
- passport (not alien's passport)
- an ID card issued in the European Economic Area (EEA), also San Marino and Switzerland, if it:
- has a photo
- is valid for a certain period
- has a chip, a hologram or other security features
The following European countries do not have an official ID card, so only their passports are accepted as an ID document: UK, Ireland, Norway and Denmark.
E-identification
To obtain an e-identification you must have a Finnish personal identity number, as the e-identification technology is a platform developed by banks that allows customers to be identified with strong identification in accordance with the Finnish act on e-identification and works only with Finnish personal identity codes. For the time being, e-identification cannot be issued to persons with identity documents issued by authorities outside the EEA, San Marino or Switzerland.