Deadlines for files downloaded from file transfer

The times are Finnish time (EET, East European Time zone).

Service-specific completion times and storage periods
ServiceCompletion timeStorage period
Electronic daily account statement03.0018 months
Electronic periodical account statement12.00 on the day following the last day of the per18 months
Incoming reference payments03.0018 months
Transaction statementReal-time-
Balance queryReal-time-
Balance Reporting, account statement from a foreign bank Depends on the transfers of foreign banks and the agreement between the customer and the account bank.2 months

Corporate Payments Service, transmission feedback

14 days
  • feedback on the reception
Right after the transmission is over
  • feedback formed of further processing 
About 10 min after the transmission
  • feedback on payment
After the payment
  • feedback on file cancellation
When the payment has been cancelled
Electronic foreign currency payments, feedback
Updates several times a day from 9.00 to 17.00 Last feedback at 21.00
62 days
Request for Transfer, transmission feedbackRight after the transmission is over14 days
Request for Transfer, SWIFT feedbackOne hour after the transmission14 days
Payment terminal feedbackOne day after the transmission45days
Card alerts21.001 days
Payment terminal file to card company15.007 days
Advance information on incoming foreign currency payments8.15, 10.30, 12.30, 14.30, 15.45, 16.15 ja 19.4014 days
EUR rates8.00, 12.15, 16.151 days
E-invoice through file transfer
  • Invoices to the recipient
03.002 months
  • Rejected invoices to the sender
03.00
  • Reception notifications
03.00
Production status reportReal-time-
File status queryReal-time-

Security statement
Liability statement

Information on the previous month on the 5th banking day of the month4 months
Products in focus All products Products in focus

E-identification

With e-identification you can identify your personal customers reliably.

The identification data can also be used to form an electronic signature.

Web Services

A modern and safe data communications solution

The Web Services protocol is intended for the transmission of payment files between your company and the bank.

All products

File transfer

A data transmission channel for electronic bank service files.

Nordea’s file transfer services cover all basic services for payments.

E-identification

With e-identification you can identify your personal customers reliably.

The identification data can also be used to form an electronic signature.

Corporate netbank

Banking services for your company easily on the Internet.

The service is available to you whenever you have the time to use it.

Web Services

A modern and safe data communications solution

The Web Services protocol is intended for the transmission of payment files between your company and the bank.

Advice on electronic banking

Sail boat stem 

Information for software houses

Instructions for software houses that maintain file transfer connections to Nordea.

Hand turning pages 

Service descriptions

Technical descriptions of Nordea's services.