Services at Christmas and at the turn of the year

Nordea branches and Customer Service 24 December - 27 December 2015

  • On Christmas Eve, Christmas Day and Boxing Day 24 December - 27 December 2015 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea Customer Service 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre, tel 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

Nordea branches and Customer Service 31 December 2015 - 1 January 2016

  • On New Year's Eve 31 December 2015 branches are open until 13.00.
  • Nordea Customer Service, tel 0200 70 000, is open from 10-13 (local network charge, mobile call charge).
  • Nordea Business Centre, tel 0200 2121, is open from 10-13.
  • On New Year's Day 1 January 2016 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea Customer Service 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, (in English), is closed.
    Nordea Business Centre 0200 2121, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).

Nordea branches and Customer Service 6 January 2016

  • On Epiphany 6 January 2016 branches are closed.
  • Nordea Customer Service, tel 0200 70 000, (in English), is closed.
    Nordea Customer Service 0200 3000, only in Finnish, is open Mon-Sun 24h (local network charge/mobile call charge).
  • Nordea Business Centre, tel 0200 26262, is closed.
    NNordea Business Centre 0200 2121, only in Finnish, is open Mon-Sun 24h(local network charge/mobile call charge).

ATMs

Nordea's payment ATMs and Otto ATMs and TalletusOtto cash ATMs can be used as normal during the opening hours of their locations.

Netbanks and mobile services

Netbanks and mobile services are available normally.

Corporate customers' electronic payment services 
FilesPaydayPayment day of salary
Files to bank (at the latest) Debit day
Salaries, pensions24-27 Dec23 Dec22 Dec by 18.30 *)
Salaries, pensions28 Dec28 Dec23 Dec by 18.30 *)
Salaries, pensions31 Dec31 Dec30 Dec by 18.30 *)
Salaries, pensions4 Jan4 Jan31 Dec by 18.30 *)
Salaries, pensions6 Jan5 Jan4 Jan by 18.30 *)
FilesDue datePayment dayFiles to bank (at the latest)
Payments, credit transfers24-27 Dec28 Dec28 Dec by  18.30 *)
Payments, credit transfers28 Dec28 Dec28 Dec by  18.30 *)
Payments, credit transfers31 Dec31 Dec31 Dec by  18.30 *)
Urgent payments to other Finnish
banks
31 Dec31 Dec by  12.30
Electronic foreign currency payments31 Dec31 Dec by  10.00
Payments, credit transfers6 Jan7 Jan7 Jan by 18.30 *)

* Files in Corporate Netbank must be confirmed by 18.00.