Nordea's information security solutions

Through Netbank and access codes Nordea is able to offer secure banking services. On these pages we describe the most important data security solutions in banking services used with Nordea’s access codes.

By keeping the data security of computers and telephones up-to-date as well as by being alert you can influence the protection of your data and the validity of your transactions. 

Netbank session

Session time-out

A Netbank session will automatically be closed after 15 minutes if you do not use Netbank. For example, if it takes more than 15 minutes to fill in a card application, the session is cut off and you have to start filling in the information again. You can postpone the time-out, for example, by moving from one page to another in Netbank. The time-out prevents the unauthorised use of connections that are accidentally left open.

Encrypted connection

The connection between the bank and the customer’s computer is encrypted securely by using SSL (Secure Socket Layer) encryption, which is a commonly used connection encryption method. It prevents third parties from seeing the information you send and receive.

NB. A secure connection begins with the letters https:// in the address field of the Internet service.
The connection is not secured, if the Internet address begins with http://.

Cookies

Netbank sessions are controlled with cookies. At the beginning of a session, a cookie known only by the bank is saved in the cache memory of your browser. Together with the SSL encryption the cookies prevent third parties from viewing your information. When you end the Netbank session by clicking the Log out button, the cookies are deleted from the cache memory of your browser.