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If you lose your access codes
If you suspect that your user ID, code card or both have fallen into wrong hands, do the following:
Contact immediately
- Call Nordea Customer Service
- outside customer service hours:
lost card reporting service, tel 020 333, 24 hours a day (local network charge/mobile call charge); from abroad dial +358 20 333.
Report misuse
Misuse carried out with stolen access codes is an offence that must be reported to the police. Immediately report a misuse to the bank as well, so that your access codes can be closed.
