Additional services available for the card

Additional services available for Visa

It is easy to follow the withdrawals and purchases made with the card and the total sum of the next invoice in Netbank, with a WAP phone and through a text message.

Card queries allow you to view, for example,

• the funds available or the credit limit of your card
• the purchases and withdrawals made with the card
• the due date and amount of the next invoice
• the previous invoice fallen due

Purchases and withdrawals usually show in card queries 3-4 days after the transaction. If the transaction is made abroad, it may take longer for it to show in a query. You can adopt the query service easily in Netbank under Cards.

In Netbank you can also

• order yourself a new card
• raise your Visa credit limit
• transfer money from the Visa credit to your own bank account
• register your card for the secure online payment service
• order a PIN for your card, if you have forgotten it
• change the daily security limits of your card.

Additional services on trips abroad

For trips abroad, Visa Gold includes, for example, the following services:

• continuous travel insurance for trips abroad
• Visa Global Customer Assistance services (24 h), for example, you quickly get a new card to replace a lost one
• International SOS Assistance services (24 h), including medical and legal services.